Absolutely not. We believe transparency is vital. Our quotes clearly outline what’s included—from tickets and hospitality suites to concierge add-ons. You’ll never face surprise charges after you book.

For high-demand events, we recommend securing your package 6–12 months beforehand, especially for marquee sports finals or sold-out concerts. However, we do handle last-minute requests whenever possible—our global partnerships often let us unlock exclusive spots at short notice.

Yes—customisation is at the heart of Above + Beyond. Whether you want a meet-and-greet with an athlete, a private chauffeur for the entire trip, or special dietary arrangements in your VIP lounge, we’ll tailor everything to your preferences.

We aim to deliver exactly what we promise—or better. Our refund policies vary by event and venue, but rest assured we’ll provide clear terms upfront. If unforeseen circumstances arise (like event cancellations), we’ll work tirelessly to reschedule or refund as appropriate.

Our concierge team is trained to accommodate all special requirements—from vegan menus and halal options to wheelchair-accessible seating. Simply let us know your needs, and we’ll make sure your luxury experience is comfortable, safe, and unforgettable.

Absolutely. Whether you’re hosting clients, partners, or an entire executive team, we can arrange group hospitality that impresses at every turn. Expect VIP transport, private suites, and seamless event-day coordination.